Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Account

You may browse our website without creating an account, but certain features (like placing orders) require account registration. You must provide accurate information and keep your login details secure.

1.2 Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Dancewear Store or our suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in our product descriptions, images, and specifications. However, slight variations in color or design may occur due to monitor settings or manufacturing processes. If you receive a product that significantly differs from its description, please contact us immediately.

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item or offer a suitable alternative.

2.3 Special Order Items

Custom-made or debut performance costumes may require additional production time. We will provide estimated completion dates for these special orders.

3. Orders and Payments

3.1 Placing an Order

By placing an order, you offer to purchase the selected products at the listed prices. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

3.2 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at the time of order placement. You represent that you have the legal right to use your chosen payment method.

3.4 Order Confirmation

After placing your order, you will receive an email confirmation with your order details. This constitutes our acceptance of your order.

4. Shipping and Delivery

4.1 Processing Time

We process orders within 1-2 business days (excluding weekends and holidays). You will receive tracking information once your order ships.

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx, delivery within 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS, delivery within 15-25 business days after shipment

We ship worldwide except to some Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

4.3 Delivery Issues

If your package appears damaged upon delivery, please refuse the shipment or note the damage with the carrier. For lost packages, please contact us within 30 days of the estimated delivery date.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be unworn, unwashed, and have original tags attached. The following items are non-returnable:

• Dance Underwear (for hygiene reasons)
• Footless Tights (once packaging is opened)
• Custom-made or altered costumes (including debut performance costumes)
• Clearance items (marked as final sale)

5.2 Return Process

To initiate a return:

1. Contact our customer service within 15 days at [email protected] or +1 (719) 555-0188
2. Complete the provided return form
3. Pack items securely in original packaging when possible
4. Ship to: Dancewear Store Returns, 3808 River Road, Colorado Springs, CO 80918 USA

Customers are responsible for return shipping costs unless the return is due to our error.

5.3 Refunds and Exchanges

Refunds are processed within 3-5 business days after we receive and inspect your return. Shipping fees are non-refundable. For exchanges, clearly indicate the replacement item(s) you desire.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate and complete information when creating an account and placing orders. We are not responsible for delays or errors caused by incorrect information.

6.2 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to place orders
• Resell our products without authorization

7. Limitation of Liability

Dancewear Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to these terms or your purchase shall not exceed the amount you paid for the product in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for information about how we collect, use, and protect your personal data.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes acceptance of the modified terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Colorado, USA, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Phone: +1 (719) 555-0188
Address: 3808 River Road, Colorado Springs, CO 80918 USA